【英语投诉信范文】在日常生活中，我们难免会遇到一些不如意的事情，比如商品质量问题、服务不到位、物流延误等。当这些情况影响到我们的正常使用或体验时，写一封正式的投诉信是一种有效且合理的沟通方式。以下是一封关于商品质量问题的英语投诉信范文，内容真实、结构清晰，适合用于实际场景。

Subject: Complaint Regarding the Quality of the Product Received

Dear [Customer Service Department / Company Name],

I am writing to express my dissatisfaction with the product I recently purchased from your company. The item in question is a [product name], which was ordered on [order date] and received on [delivery date].

Upon receiving the package, I noticed that the product was not in the condition as described on your website. Specifically, the [specific issue, e.g., "screen was cracked", "battery did not work properly", "packaging was damaged"] made it impossible for me to use the item as intended.

I have tried to contact your support team via [phone/email/online chat], but I have not received a satisfactory response so far. I believe this matter should be addressed as soon as possible, as it has caused me some inconvenience and disappointment.

I would appreciate it if you could:

1. Provide a clear explanation regarding the issue.

2. Offer a replacement or refund for the defective product.

3. Ensure that such problems do not occur in the future.

Please let me know how you plan to resolve this matter. I look forward to your prompt reply.

Thank you for your attention to this issue.

Sincerely,

[Your Full Name]

[Your Contact Information]

[Order Number, if applicable]

这封投诉信语言简洁明了，表达了不满的同时也保持了礼貌和理性，有助于提高解决问题的可能性。你可以根据自己的具体情况进行适当修改。